Call Tracking numbers are becoming a necessity for some companies by providing a service that has been proven to contribute to their success. Call tracking numbers allow companies to differentiate their business from which ad or marketing campaign the customer came from. As companies start investigating call tracking a question that seems to be asked quite frequently is “How is call tracking numbers and VOIP different?”
Voice Over Internet Protocol is a system that all phone companies use including call tracking services. Vonage and Skype are systems that do use VOIP s but their system is a public system and there is a large difference between using public and private VOIP.
At a very basic level VOIP is the idea of using a data network, like the internet, to transfer data between two points. Although VOIP seems to imply that it can only carry voice across the network the reality is that VOIP can be used to communicate voice, data and video across the network if the software and hardware is in place.
In order for the data to flow smoothly from one point to the other the data is compressed with a CODEC and sliced into packets or smaller samples. These packets are then pulsed across the network and reassembled at the other end, decompressed and played backed. The whole process is so quick that the users do not notice the process taking place. If the process does become slowed down then “jittering” can take place. The voice or video then becomes choppy or glitch ridden. In order to overcome the problem a fast Ethernet network dedicated to VOIP improves the flow of data.
A private network’s quality is similar to normal phone service with added features. The cost is also similar for local and long distance service; you will usually see a significant saving in International and long distance calling. A private network can allow for a more secure system. A private network places the endpoints for data to transfer between two firewalls. A private network will eliminate any latency allowing for a more crisp clear sound quality.
Using the public internet opens up many possibilities for reducing the cost of calling, but there is no telling what type of service you will have at any given time. Because you are on the public Internet your voice traffic is seen as any other packet of data, causing latency. The quality of your call becomes affected by this and the quality of the call can deteriorate dramatically. It starts out sounding like you are talking in a cave and pieces of the conversation can be lost.
As Call Tracking companies become more numerous make sure you find out and ask the question concerning the VOIP they are using. Call tracking companies cannot produce a dial tone and must rely on VOIP for their systems to work. The quality of your calls is intertwined with the quality, security, and function of your call tracking company’s VOIP.
For more information please call 1-877-464-4505 or visit our website at http://www.acicalltracking.com/
ACI Call Tracking Feedweaver RSS Feed -
ACI Call Tracking’s Feedweaver RSS feed
[video]
As companies grow and expand they have at their disposal several tools that have been created to help in their success. One tool in particular that may not be as widely known as others is call tracking. Call tracking technology, features, accessibility and user interface has improved dramatically over several years.
What is call tracking? Call tracking is a system that has the ability to differentiate where calls come from. This tool is helpful for companies to separate their individual ad campaigns allowing them to see if the ad is actually working for them. Companies may be spending thousands of dollars on advertisements that are not contributing to their growth. Before call tracking systems came into being companies had to rely on surveying customers in order to find where they saw their ads. The ability to recognize and segment your calls or prospects has many other advantages also. Companies may choose to answer their calls differently, quote different prices, or even answer multiple types of calls on the same line.
There are several businesses out there that can help a company with this process. Among them are Who’s Calling, Call Source, Telemetrics, Estara, Voice Star, If By Phone, and Call Bright just to name a few. There is a new player to the field who is boasting that while they weren’t the first they took their time to be the best. That company is ACI Call Tracking.
Call tracking companies for the most part will offer many of the same services and features and will charge differently for it. What stands ACI Call Tracking apart is their desire to hand over the keys and have you use their system the way that best meets your needs. They have combined inbound and outbound call tracking with web analytics giving you a complete array of services. Create your own phone numbers, customize your own reports, and manage your business the way you want it to be, putting you in total control. ACI Call Tracking has created their system to give you the information you need while being incredibly user friendly. ACI Call Tracking is equally innovative for being easy to do business with. ACI Call Tracking does not require a long term contract, has no set up charge and no account minimums.
Simplicity is a feature all businesses look for when applying new technology. One company had this to report about ACI Call Tracking. “I’ve owned my own business for over 25 years. I started out writing everything down and using typewriters, keeping records in binders. As technology improved I’ve had to upgrade but still preferred the comfort of my old typewriter. Needless to say I’m not the most technological savvy person out there. I knew my company needed ACI Call Tracking and what they had to offer but I was shying away from having to learn to use yet another computer system. I was put at ease very quickly when learned how easy it was to use. It was very easy for me to get the information I needed. It was right there in front of me and all I had to do was click a button.” Dave J., Business owner 27 years.
As you look around for tools to help your company call tracking is a service that can give you valuable information and save you money. If your business engages and communicates with customers and prospects by phone, I recommend you investigate call tracking services.
For more information call 1-866-383-1181 or visit www.acicalltracking.com
ACI Call Tracking Lifestream Feed
ACI Call Tracking FeedBite Site
Businesses Use Call Tracking To Survive
[video]
[video]